Returns Policy

You have 30 days to return any product for a full-refund that you are not satisfied. Your right of return starts from the moment your order is delivered. You can return the product within this time frame.  To arrange a return, please get in touch.

If your order arrives damaged, incorrect or faulty, then please get in touch. You will have 30 days from receiving your order in which to inspect any goods and inform us if any item is faulty. It is your responsibility to inform us of any defects in your order. If no communication is made within 30 days, we will consider the item(s) as accepted by you. Upon initiating a faulty return you will have 30 days with which to return your order. You will be issued with a full refund including the cost of return.

We request that you send us the merchandise by a trackable service and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order by you.

Click here for full Terms & Conditions.

Returns Address

Karl's Games
83 Roseville Road